Privacy Policy
Effective Date: 01/09/2025
At Balaji Aircon, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website www.balajiaircon.com or use our air conditioning repair and service solutions.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with Balaji Aircon, we may collect the following types of information:
- Personal Information: Name, phone number, email address, and residential/commercial address when you book a service or contact us.
- Service Details: Information related to your air conditioning unit (brand, model, service history).
- Payment Information: Transaction details when you make payments for our services. (We do not store sensitive payment data such as credit/debit card numbers.)
- Technical Data: IP address, browser type, device information, and cookies to improve website performance and user experience.
How We Use Your Information
We use the collected information for the following purposes:
- To provide air conditioning repair, maintenance, and installation services
- To respond to your inquiries, bookings, and service requests
- To send service reminders, updates, and promotional offers (only if you have opted in)
- To improve our website functionality and service quality
- To ensure secure transactions and prevent fraud
Sharing of Information
Balaji Aircon does not sell, rent, or trade your personal data to third parties. We may share your information only in the following cases:
- Service Providers: With trusted technicians or partners who help us deliver services
- Legal Obligations: If required by law, regulation, or government request
- Business Transfers: In case of merger, acquisition, or transfer of business assets
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance the browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we use secure systems, please note that no method of online transmission or storage is 100% secure.
Your Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Opt out of receiving promotional emails or messages
- Request deletion of your personal data (subject to legal and contractual obligations)
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Balaji Aircon is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
Balaji Aircon reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to check this page periodically to stay informed.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📞 Phone: +91 9667691772
📧 Email: mail@balajiaircon.com
🌐 Website: www.balajiaircon.com
🏠 Address: A-059, Dharam Vihar, Khora Makanpur, Ghaziabad, 201020